In Telangana, access to clean and safe drinking water is a priority. To manage water-related services effectively, the TS government has appointed the Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB), which oversees all water-related operations in the state. The board assigns a unique Consumer Account Number (CAN) to each valid water connection user in Telangana. If you’re looking to find your water CAN number for billing or other purposes, this guide provide you how to search your water can number online.

To search or find your Water CAN number, there are 2-3 methods available. You can use any of these to retrieve your CAN number online:
Methods to Find Your Water CAN Number:
- Search on the HMWSSB Portal
- Use Your Previous Bills
- Visit Your Nearest HMWSSB or Municipal Office
1. Search CAN on HMWSSB Portal
You can search for your CAN number on the HMWSSB portal using basic details like your name, address, or mobile number. Follow these steps:
- Visit the TS HMWSSB Portal
Open the official HMWSSB website in your browser. - Navigate to the Services Section
Find the “Services” option in the menu. Hover over it to view all available options. - Select the “Search Your CAN Number” Option
Click on this option to proceed.

- Enter Your Details
On the new page, provide the required details such as your name, address, or mobile number. - View Your CAN Number
Click on the “View” button to retrieve all related CAN data. Verify the correct number by matching it with your name and address. - Save Your CAN Number
Once found, copy and save your CAN number for future use. You can also use it to download your bill.
2. Use Your Previous Bills
This is the simplest method to find your CAN number. Just follow these steps:
- Check Printed Bills:
Open any of your previous water bills. You will find a section labeled “CAN: (9-digit number)”. This is your unique Water CAN number. - Check Online Receipts or Invoices:
If you’ve paid bills online, download your previous receipts or invoices from the payment portal. The CAN number will be mentioned in the billing details

3. Visit Your Nearest HMWSSB or Municipal Office
If you still cannot locate your CAN number, visiting your local HMWSSB or municipal office is the best option. The staff will help you in find your CAN number. For that just bring your valid address proof like electricity bill or gas bill or voter id etc. and mobile number.
Approach the concerned officials, provide your details, and they will help you find your CAN number easily.
How can I check my water bill in Telangana?
To check your water CAN number in Telangana, visit the HMWSSB official website, go to the “search your can number” option, and enter your details. Once entered, you’ll be able to view your CAN number , name, address and current bill and payment status.